Frequently Asked Questions
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What is African Farmers Market?
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African Farmers Market exists to create ethical, transparent, and traceable pathways connecting African farmers and communities to global markets.
We work directly with farmers, artisans, artists, and communities to help expand access to opportunity while bringing authentic, story-driven products to customers around the world.
Our goal is bigger than simply selling products. We believe global trade can strengthen livelihoods, support village economies, protect the land, and create meaningful connections between the people who produce something and the people who bring it home.
Rooted in African soil. Shared with the world.
What is the mission of African Farmers Market?
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Our mission is to create ethical, transparent, and traceable pathways that connect African farmers to global markets while supporting fair compensation, regenerative practices, and community-led impact.
Through our Global Village Farm to Plate Project and our partnerships throughout East Africa, we work to turn local potential into sustainable, community-wide opportunity.
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Where is African Farmers Market located?
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African Farmers Market’s U.S. operations are based in Colorado, and our farm is located in the Rungwe District of Tanzania.
Our work extends beyond one location as we continue building relationships with farmers, villages, artists, and community partners throughout East Africa.
Do you own a farm in Africa?
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Where do your products come from?
Are all of your products made in Africa?
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How does my purchase support African farmers and communities?
What does “Soil to Soul” mean?
What is the Global Village Farm to Plate Project?
What is your return policy?
What if my order is damaged during shipping?
Can food products be returned?
What if I just don't like the taste of a product?
About African Farmers Market
Our farm is located in the Rungwe District of Tanzania and serves as part of AFM's growing work on the ground in East Africa.
At the same time, African Farmers Market is not limited to products grown on one farm. We partner with farmers, farming communities, artisans, and other local producers to help create pathways to broader markets.
Our products are sourced through relationships with farmers, producers, artisans, and artists primarily across East Africa.
The origin varies by product. Whenever possible, we tell you exactly where a product comes from and share the people, place, and story behind it.
Transparency and traceability are central to what we do.
Many of the products we sell are grown, produced, created, or handcrafted in Africa, but our collection also includes products created in support of the AFM mission.
Check the individual product description for specific origin and production information.
Every purchase helps African Farmers Market continue building direct, sustainable pathways between producers in Africa and consumers around the world.
Our work focuses on strengthening livelihoods, expanding access to tools and infrastructure, supporting village economies, and developing long-term market opportunities rather than one-time assistance.
When you shop AFM, you're helping us continue that work.
Soil to Soul represents the connection between the land, the people who care for it, the products created from it, and the people who ultimately bring those products into their homes.
We believe knowing where something comes from matters. Behind every product is a place, a person, and a story worth knowing.
Orders & Products
Because we sell food products and other specialty goods, we generally cannot accept returns simply due to a change of mind.
However, we absolutely want to make things right if there is a problem with your order.
If your item arrives damaged, defective, incorrect, or otherwise unusable, please contact us within 14 days of delivery. Include your order number and, when applicable, a photo showing the issue.
Depending on the circumstances, we may offer a replacement, store credit, or refund.
For food products, please do not return the product unless we specifically ask you to do so.
Please contact us within 14 days of delivery with your order number and photos of the damaged item and packaging.
We'll review the issue and work with you on an appropriate replacement or refund.
Let us know! Please contact us with your order number and a photo of what you received so we can correct the order.
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What if I receive the wrong product?
For health and safety reasons, we generally cannot accept returns of food products.
If a food product arrives damaged, defective, spoiled, incorrectly packaged, or otherwise not as it should be, contact us and we'll work to make it right.
Are handmade products exactly the same as the photos?
Where do you ship?
Do you work directly with farmers?
Taste is personal, so we cannot generally offer refunds based solely on flavor preference.
That said, if you believe something is actually wrong with the quality of your product, please contact us. We want to know about it!
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The Global Village Farm to Plate Project connects African farmers with global consumers through authentic, traceable food products.
The project combines ethical sourcing with transparent storytelling so customers can better understand where their food comes from and how their purchases contribute to farmers, families, and communities.
Shipping
How long will my order take to arrive?
Not always, and that's part of what makes them special.
Handmade and artisan products may have small variations in color, pattern, texture, size, or finish. These natural differences are not considered defects and reflect the individual nature of handcrafted goods.
For original artwork, the product listing will identify the specific piece being offered whenever applicable.
We currently fulfill our U.S. orders through our Colorado operations.
Available shipping options and costs are shown during checkout based on the products in your order and your delivery location.
Processing and delivery times can vary depending on the product and shipping destination. You'll receive shipping or tracking information when available once your order is on its way. A general estimation is 7-10 business days.
Some specialty, handmade, or original art items may require additional processing or shipping time.
Farmers, Artists & Partnerships
Yes. Direct relationships are at the heart of African Farmers Market.
We believe lasting impact comes from collaboration, trust, and long-term partnerships rather than transactional relationships. We work alongside farmers and communities to understand local needs, strengthen capacity, and expand access to fair and transparent markets.
Do you also work with African artists and artisans?
Yes! AFM's work extends beyond agriculture.
We collaborate with African artists and artisans and use our platform to help share their work, culture, craftsmanship, and stories with a wider audience.
Our Art Nook features original work from East African artists, including artists from Kenya and Tanzania.